ANALYTIC360
A healthy process for customer reviews.
Make feedback a habit, not a pressure campaign.
Ask after the experience
Choose a natural point after service. Keep messages short and neutral, with no discounts or gifts in return.
Do not select only happy customers
Apply the same process to all eligible customers. Do not request maximum ratings or selectively divert negative feedback away from the platform.
Respond and learn
Thank customers, respond specifically and discuss sensitive details privately. Group recurring issues and improve the experience as well as the public reply.
Your business’s next step.
Tell us what you do and in which city. We’ll suggest a realistic starting point.
Services
01
Local SEO: be found where it matters.
A strategy for searches in your area, from Google Maps to the pages that generate enquiries.
02
Google Business Profile and Google Maps optimisation.
An accurate, complete profile connected to your services. Less confusion for customers and more clarity for Google.
03
Google reviews and local reputation.
Turn real experiences into trust. A clear, consistent and respectful feedback process.
From a search to your next customer.
Tell us what you do and in which city. We’ll suggest a realistic starting point.